Establishing your distinctiveness

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Added by Jenifer Gunthardt, Digital Media Officer, 16 May 2012.

The art of being distinctive requires strategy, market research and positioning – it is not just a final phase of communications. In our latest briefing note, Louise Simpson of The Knowledge Partnership considers the advantages for those universities which have a truly unique proposition and discusses other keys to effective distinctiveness.

To read the full article, visit: http://www.distinct.ac.uk/resources/resourceindex/8steps

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Using distinctiveness to achieve your strategic goals

Added by Jennifer Gunthardt, Digital Media Officer

It's now just six weeks until our end of project conference, on 12 June 2012, focussing on using distinctiveness to achieve your strategic goals and in this fortnight's e-bulletin we turn our focus to the second topic on the programme: 'establishing your distinctiveness'. Discover the three essential criteria on which a distinctive attribute must be assessed in our latest e-bulletin.

To have the Distinct e-bulletin delivered to your inbox, sign up today.

View past copies in the Distinct e-bulletin archive.

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Countdown to distinctiveness

Added by Jennifer Gunthardt, Digital Media Officer

There are only 8 weeks left until our end-of-project conference on 12 June, focussing on using distinctiveness to achieve your strategic goals. 

To whet your appetite during the run up, we're offering fortnightly resource highlights, grouped by the conference themes. The first issue in our e-bulletin mini-series: Countdown to distinctiveness is now available to download here.

To have the Distinct e-bulletin delivered to your inbox, sign up today.

View past copies in the Distinct e-bulletin archive.

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League tables and distinctiveness

Added by Helen Carasso, Researcher, March 2012

Love them or hate them, it would be unrealistic to deny the influence that league tables have on our sector; regardless of any technical criticisms of their methodology, we all look at them from time to time. What’s more important is that we know many of our key external audiences consult them, perhaps because they don’t know very much about the full range of a university’s scope and activities. Furthermore, we can be sure Vice-Chancellors read them, even if they do it discreetly! Hence the many examples of one of the strategic objectives for an institution being set in terms of achieving a particular ranking in one of the major league tables.

It’s not that there’s anything wrong with members of the sector being accountable through quantitative measures like those used in these tables; but the problem is that the criteria they use are based on a particular type of institution. To be successful in their rankings, a university will follow a very traditional pattern that is research-intensive and highly academically selective of its students – it is also less likely to be a specialist institution. So, the most commonly-consulted comparisons of universities inadvertently serve to discourage distinctiveness.

But we know that the sector offers much more than just this single model of institution and, as we aim to reach a wider group of people through our courses and services, other types of university or college are meeting their needs. At the same time, there is an increasing political expectation that institutions will compete for students, research funding and other contracts, something which can be done most effectively by establishing a clear and distinct position.

So, it seems to me that the Distinct project has come at the right time to encourage those making key decisions within higher education to identify what makes their institution different and special, and to offer practical advice on ways to make the most of those characteristics.  

 

Helen joined the Distinct team as researcher and writer in February 2012.  She draws on her substantial experience in communications - including in senior roles at the Universities of Brighton and then Oxford - and her recently-completed doctoral study of higher education policy and management, to contribute to the development of resources for Distinct.

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Conversations with Vice-Chancellors

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Added by Anna Myers, Communications Manager, February 2012

On a drizzly day in Leeds not long ago, I found myself in an arts centre with a colleague, a film production company, and a Vice-Chancellor. I was there to observe the filming of one of our case studies – that of Teesside University, and so the VC that I had the pleasure of meeting was Prof Graham Henderson. (I know, Teesside isn’t in Leeds. But that’s due to a story that is not as interesting as this one.)

Distinct has written case studies about HE institutions, and non-HE organisations. Of our five HE institutions – City, Leicester, Loughborough, Teesside and Warwick – we are now adding to the written pieces by commissioning three short videos. We’ll be filming at Leicester and Loughborough in the next couple of weeks, and these three videos will be ready in a couple of months.

What the case studies offer is an insight into how some of the more conceptual elements of distinctiveness can actually happen in an institution. And what the videos offer is an anecdotal view of what it was like to go through at the time. It was a privilege to hear Graham talking so persuasively about what Teeside stands for. I hope you’ll enjoy all three when they’re published.

For an alert when this content goes live, sign up to our e-bulletin. Subscription is free, only takes a minute and gives you access to a broad selection of practical briefing notes, presentations, interviews and case studies.

 

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Successes and challenges, past and future…

Added by Anne Gwinnett, Chair of Distinct steering group, February 2012

 

As Spring approaches it is a good time to take stock, celebrate, and ponder the challenges ahead. With that in mind, I’ve given some thought to what successes we’ve had and challenges we’ve faced at Distinct so far, and what’s coming up in 2012.

Our research is now well on the way to completion. Our case studies of both HE institutions and organisations outside the HE sector are on track for publication in early 2012. Outputs from our research on communications and stakeholder engagement with the three partner institutions (Oxford Brookes, Bournemouth and Bradford) will be ready soon after, and our research on leadership, and the work that we are doing to create more bespoke tools for the sector, will continue over the next few months.

We’ve engaged in debate around distinctiveness across the sector, and this has been both positive and a cause for reflection. Our session at CASE’s annual conference was very well attended, and provoked a lot of interesting debate about the nature of distinctiveness, and the challenges of arriving at a distinctive identity within a crowded sector. The questions and comments since, through blog discussions and articles published, have shown that there is further debate needed around what ‘brand’ and ‘marketing’ do and don’t mean. We welcome this at Distinct; we recognise that for some in HE these concepts can represent an unwelcome marketisation or commercialisation of the sector. In our view, in the increasingly challenging HE context, HEIs ignore these concepts at their peril: in these times of increasing competition, we believe that utilising these concepts effectively is essential for an institution’s survival.

As Professor Sir David Watson pointed out in his presidential address at the SRHE conference in December, universities are being asked to be more business-like. That said, we don’t want to lose the characteristics that constitute academic institutions’ strengths, and we believe that the culture of collegiality, with all the benefits that this brings, can exist alongside a more managerial approach - and that it is possible to have the best of both worlds.

In our session at SRHE we focused on the nature of distinctiveness. Being distinctive is not about being unique, it is about being identifiable. It is about the combination of characteristics that enables people to readily identify what you stand for and what makes your institution one with which they want to associate.  We reflected on the fact that a critical success factor is finding an expression of identity that works both internally and externally – one that communicates the nature of the organisation well and encourages a sense of pride in being associated with it; and of course we talked about what might be seen as essential elements of a successful distinctiveness strategy.

In 2012, we’re looking forward to further opportunities to engage in debate on these topics. In March we will be hosting a plenary at the CIM HE annual conference, focused on a debate around how distinctiveness can really work in an institution. On 12 June, as the project approaches its formal end point, we will be hosting a high profile conference, jointly with CASE. We will also be publishing our final resources for the sector.

We hope you will be able to join us at one or more of our events, and we look forward to working with you in 2012.

To sign up to Distinct’s e-bulletin, in order to receive further information on the project and its conference, please visit www.distinct.ac.uk or email contact@distinct.ac.uk.

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Save the date - Distinct conference

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Added by Anna Myers, Communications Manager, February 2012

Save the date - 12 June 2012 – London

The Distinct project and CASE are jointly hosting a senior level conference to share research outcomes and resources on distinctiveness.

Inspiring speakers from both within and beyond the sector will be announced shortly, as will registration details. For now, please make a note of the date – we hope you will be able to join us.

To sign up to Distinct’s e-bulletin, in order to receive further information on the project and its conference, please visit www.distinct.ac.uk or email contact@distinct.ac.uk.

 

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Marketing effectiveness

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Added by Anna Myers, Communications Manager, January 2012

There have been some interesting signs recently of marketing's changing role in HE. The online comment spaces on published articles on marketing and brand have been more balanced; those looking for interesting marketing roles in the UK have been tipped to look for opportunities in the HE sector in the coming years. It's early days, but I hope that these are signs of better things to come - such as a better understanding of what an institution has to offer, who its competitors are, and how it can best respond to the changing environment all universities are now operating in.

There are plenty of opportunities in this changing environment. University marketing is likely to be better received by internal stakeholders if you can prove return on investment, as lots of institutions I've spoken to have already proved. And the more you prove ROI, the better and more genuine your marketing will be. Interestingly, a recent piece in the Guardian on marketing effectiveness highlighted the importance of working hard on " alignment with the corporate strategy." That's an area I'd particularly like to see produce results over the next few years; collaborative working between Strategic Planning and Marketing departments, which will enable universities to holistically establish and communicate their distinctive identity.

See also: Going Public in HEhttp://www.distinct.ac.uk/resources/resourceindex/GoingPublic

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Is it worth going to university?

Added by Anna Myers, Communications Manager, December 2011

This week an interesting blog post has proposed that it is probably no longer worth going to university, and that much can be learnt instead from Youtube and Google - and in a far more tailored, cheap, and flexible way.

While there is clearly plenty that you can't learn from Youtube, I think this point raises something really key - that the delivery models that universities currently offer will in many cases have to be reviewed, if prospective students are to be persuaded that a degree is worth their while. 

I believe that for the vast majority of prospective students, the new fees structure will mean that they give a lot more thought to whether a university degree will be worth their time and money. I'd hope that in many cases, they will still conclude that it is. But it seems probable that some will hesitate, and I believe that the more savvy institutions (who recognise that this demographic of student is in their target audience) will step up to the challenge by offering different delivery models. Distance learning, partnerships with companies for sponsored places, part-time options and compressed degrees are some of the opportunities available to institutions. 

I'm looking forward to seeing what innovative solutions universities come up with, partly because I'd like to see what it would look like for them to demonstrate a commitment to the values and identity of their institution in this way. And partly because I believe this will enable as many people as possible to feel able and motivated to get a higher education qualification.

Read more...

In 'The need for differentiation and distinctiveness in HE', Mike Boxall of PA Consulting puts forward a strong case for distinctiveness strategies that look to the future - not to historical legacies. New opportunities for growth beyond current horizons are mapped out in this audio-slideshow: http://www.distinct.ac.uk/resources/resourceindex/StudentPerspective

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Competition, competition, competition...

Added by Anna Myers, Communications Manager, November 2011

New on the Distinct website this week: a great new piece by Aaron Porter.

"Institutions must work with and embrace the new environment of competition if they are to survive. But just because there is more competition in the market, it doesn't follow that a simplistic 'consumer sovereignty' model is the most useful way of placing students at the heart of the system."

To read the full article, visit http://www.distinct.ac.uk/resources/resourceindex/competition

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